NUMBERS & WEB SITES
The New Orleans Times Picayune newspaper (http://www.nola.com) has done an excellent job in covering Hurricane Katrina and its aftermath. The Times Picayune also regularly post information in its newspapers in the public interest, including a list of telephone numbers and web sites used by charitable and governmental entities.
The following is an extensive list of telephone numbers & web sites that have been assembled and posted by the Times-Picayune Publishing Corporation as of December, 2006.
AMERICAN RED CROSS
-- For inquiries about disaster assistance, call (866) GET-INFO (438-4636).
-- The Southeast Louisiana Chapter offers a Louisiana Citizen Awareness and Disaster Evacuation Guide through local chapters: Greater New Orleans Area, (800) 229-8191 or (504) 620-3105; St. Bernard Parish, (504) 278-4228. Visit www.arcno.org
ARMY CORPS OF ENGINEERS
-- Web site: www.mvn.usace.army.mil/hps/
BUSINESS RESOURCES
-- Louisiana Economic Development site: www.lded.state.la.us
COAST GUARD
-- Boat owners with questions or concerns may contact the Coast Guard Documentation Office by phone, (504) 310-3706; fax: (504) 310-3719; or e-mail: secnolasalvagedocumentationchief@yahoo.com.
CONTRACTORS
-- Check whether a contractor is licensed in Louisiana at the state Licensing Board for Contractors' Web site, www.lslbc.louisiana.gov, or call (225) 765-2301.
-- Better Business Bureau: Baton Rouge, (225) 346-5222; Lafayette, (337) 981-3497. For a reliability report, call (504) 581-6222 or visit www.neworleans.bbb.org.
COUNSELING AND SUPPORT
-- Louisiana Spirit Hurricane Recovery provides individual and group crisis counseling services through provider organizations: Catholic Charities Archdiocese of New Orleans for Orleans, St. Bernard and Plaquemines parishes, 1-(866) 891-2210; Volunteers of America for Greater New Orleans, in St. Tammany, Livingston, St. Helena, Tangipahoa and Washington parishes, (985) 674-0488; Options for Independence for Jefferson, St. Charles, St. James, St. John the Baptist, Assumption, Lafourche, St. Mary and Terrebonne parishes. The agency also operates a crisis line 1-(800) 273-TALK.
-- Family Service of Greater New Orleans offers counseling to victims of Hurricane Katrina at four locations: 2515 Canal St., New Orleans, (504) 822-0800; 201 Evans Road, Harahan, (504) 733-4031; 1799 Stumpf Blvd., Gretna, (504) 361-0926; 317 N. Jefferson, Covington, (985) 641-1025: 3002 Jean Lafitte Parkway, Chalmette, (504) 271-3781; 1377 Lindberg St., Slidell, (985) 641-7185.
-- The Center for Family and Youth Services 13101 River Road, Luling, offers counseling and educational services on a sliding fee schedule. For information visit www.centerhope.org. or call (985) 331-1999.
-- The Metropolitan Human Services District is providing services for addictive disorders, developmental disabilities and mental health treatment at the following clinics: Central City Behavioral Health Clinic, 2221 Philip St., New Orleans, (504) 568-6686; Chartres Pontchartrain Behavioral Health Clinic, 719 Elysian Fields Ave., New Orleans, (504) 942-8101; Plaquemines Behavioral Health Clinic, 3708 Main St., Belle Chasse, (504) 393-5624; Algiers Fischer Community Clinic, 4422 Gen. Meyer Ave., New Orleans, (504) 210-7611; Tulane Medical Clinic at Covenant House, 611 N. Rampart St., New Orleans, (504) 584-1100; and MHSD Division for Citizens with Developmental Disabilities, 1010 Common St., New Orleans, (504) 599-0245. Call (504) 568-6686 or (866) 248-0662. After hours and weekends, call the Cope Line at (800) 749-2673.
-- Odyssey House Louisiana offers several programs. Katrina Aid Today provides support services for hurricane victims, connecting victims to resources and assist in developing personal recovery plans. Substance Abuse Treatment provides outpatient counseling, including services for those living with HIV/AIDS. The Community Prisoner Re-entry program assist nonviolent, non-sex offenders help with transition to the community after release from prison. For information on the three programs, call (504) 821-9211.
-- Volunteers of America offers free adolescent suicide prevention counseling for ages 13 through 24. Contact Elaine Lane at (504) 485-0147.
-- The National Suicide Hotline offers mental health support and counseling 24 hours a day. Call 1-(800) 273-8255.
-- First Baptist Church of New Orleans offers free crisis counseling for those affected by stress from Hurricane Katrina and its aftermath. Call (504) 482-5775.
-- The T.E.C. Counseling and Training Center at Our Lady of Holy Cross College, 4123 Woodland Drive, Algiers, offers counseling services Mondays through Thursdays, 11 a.m. to 8 p.m. Call (504) 398-2168.
-- The Orleans Parish coroner's office has a psychiatrist available to process requests for orders of protective custody. These allow emergency psychiatric evaluations for people suffering from mental illness or substance abuse. Concerned family members or caretakers may call Dr. Jeffrey Rouse at (504) 658-9660.
-- The Greater New Orleans Mental Health and Resilience task force is a group of public and private behavioral health partners working on post-Katrina mental health. For information on community resources and meetings, e-mail NOMHR-subscribe@yahoogroups.com.
-- U.S. Department of Health and Human Services has a confidential help line for hurricane survivors. Call (800) 789-2647.
-- National Suicide Prevention crisis counseling hotline: (800) 273-8255.
-- American Red Cross' Access to Care provides long-term recovery support to victims of Hurricanes Katrina, Rita and Wilma. Visit www.a2care.org or call (866) 794-HOPE.
-- Alcoholics Anonymous meets Wednesdays at 7 p.m. in the Multi-Media Center on the campus of DePaul/Tulane Behavioral Health Center, 1040 Calhoun St. Call (504) 779-1178.
-- Adult Children of Alcoholics meets Tuesdays at 8 p.m. at Faith Cumberland Presbyterian Church, 3810 Power Blvd., Metairie. Call (504) 888-1356.
-- The ALS Association holds support group meetings on the third Tuesday of each month at 6:30 p.m. in the Tyrone Room at Brent House Conference Center, 1514 Jefferson Highway, Jefferson. Call (225) 343-9880 or (800) 891-3746.
-- Celebration Hope Center, 2701 Transcontinental Drive, Metairie, provides free or low-cost substance abuse and mental health services. Call (504) 833-HOPE or visit www.celebrationhopecenter.org
-- The Grief Resources Center, 1221 S. Clearview Parkway, Jefferson, is open; free.
-- Canon Hospice offers free grief and bereavement support services. Call Peter Drago at (504) 818-2723.
-- The Depression and Bipolar Support Alliance meets the first and third Tuesdays of each month at 7:30 p.m. at Tulane-Lakeside Hospital, 4700 I-10 Service Road, Metairie. Enter at "Urgent Care" and go to the cafeteria. Visit www.dbsaneworleans.org.
-- The Obsessive Compulsive Disorder Group meets the first Thursday of each month, 5:30-7 p.m., in the Multi-Media Center of DePaul/Tulane Behavioral Health Center, 1040 Calhoun St.
-- Free trauma counseling for Hurricane Katrina victims is available from Celebration Church's Counseling Center, (504) 831-9673, ext. 137.
-- A cancer support group meets every other Wednesday, 6-8 p.m., in room PS10 at the Center for Psychological Oncology at Tulane University Hospital, 150 S. Liberty St. Call Tim Pearman at (504) 988-6313 or e-mail tpearman@tulane.edu
-- Trinity Counseling and Training Center, 2108 Coliseum St., offers counseling for children, adults and families. Call (504) 522-7557 for an appointment.
-- A herpes support group meets the second Thursday of every month in second floor conference room 2 at Tulane Lakeside Hospital, 4710 I-10 Service Road, Metairie.
DEBRIS PICKUP, DEMOLITION
-- In Orleans Parish, private residential property owners may call the city information hotline for pickup of hurricane debris or to request home demolition at government expense. Call toll-free (877) 286-6431; locally, call (504) 658-2299 or dial 311. Debris should be placed at curbside. The city has two sites for Orleans Parish residents to drop off storm debris and trash: Crowder Road and the I-10 Service Road and the Elysian Fields Transfer Station, 2829 Elysian Fields Ave.
-- In unincorporated Jefferson Parish and the town of Jean Lafitte, CERES Environmental is under contract to pick up debris including vegetation, building materials and large appliances. To request pickup, call (504) 731-4612.
-- In St. Tammany Parish, call the debris hotline, (985) 898-2323, weekdays from 8 a.m. to 4:30 p.m.; the information will be forwarded to the Shaw Group, which is coordinating debris pickup in the parish.
-- For debris along state highways, call the state Department of Transportation and Development at (985) 375-0100.
ENVIRONMENTAL PROTECTION
-- EPA hotline for hazardous waste pickup: (800) 401-1327, weekdays, 8 a.m. to 5 p.m.
-- Louisiana Department of Environmental Quality reporting line: (888) 763-5424 or (225) 342-1234.
-- Information from the Environmental Protection Agency's response team to Hurricane Katrina: www.epa.gov/katrina
FAIR HOUSING
-- The Greater New Orleans Fair Housing Action Center, working with the National Fair Housing Alliance, has launched the Hurricane Relief Project to help Louisiana residents resolve hurricane-related mortgage and insurance difficulties. The center also is assisting renters and homeowners with housing discrimination complaints. Call (504) 596-2100 or (877) 445-2100.
-- ACORN is helping individuals file complaints about discrimination in housing and obtain free lead-paint tests. Call (504) 943-0044, ext. 155.
FEMA
-- For travel trailers or mobile homes, call the Applicant Services/Travel Trailer Call Center, (888) 294-2822, 8 a.m. to 6 p.m. weekdays and 8 a.m. to noon Saturdays.
-- For trailer maintenance, call (866) 360-6432 in St. Bernard, St. John and St. Tammany parishes and Orleans Parish ZIP codes 70122, 70124, 70126, 70127, 70128, 70129; call (866) 903-7429 for trailer maintenance in Jefferson Parish and Orleans Parish ZIP codes 70112, 70113, 70115, 70116, 70117, 70118, 70119, 70122, 70124, 70125, 70130; and call (800) 774-3249 in St. Charles Parish and Orleans Parish ZIP codes 70114, 70117, 70131.
-- To return a trailer, call (888) 294-2822.
-- For assistance in finding other housing, call FEMA's housing referral service: (800) 762-8740 from 7 a.m. to 8 p.m. Or search for rental housing using FEMA's Disaster Housing Resource Online at www.dhronline.org. Property owners can list rentals at no cost.
-- HUD's hotline to help disaster victims with housing concerns is (888) 297-8685, 7 a.m. to 8 p.m. daily.
-- A FEMA Disaster Recovery Center, with representatives of state, federal and voluntary aid agencies and written materials about many state and federal programs, is open Monday-Friday, 9 a.m. to 5 p.m., and Saturday, 9 a.m.-1 p.m., at the Westside Shopping Center, 15 West Bank Expressway, Gretna. The former Metairie center and the center at the New Orleans Public Library on Loyola Avenue have closed, but a new Louisiana Welcome Home Center has opened on the 14th floor of 1250 Poydras St. Its hours are the same as at the West Bank center.
GENERAL RESOURCES
-- Information site listing resources for recovery and rebuilding assistance and support, including contacts for organizations offering assistance with gutting homes: www.louisianarebuilds.info or call (877) 527-3284.
-- The state Office of Homeland Security and Emergency Preparedness Web site is www.ohsep.louisiana.gov
-- The United Way/VIA LINK Help Line offers counseling, community help and referrals. Call 211 or 1-(800) 749-2673.
HEALTH CARE
-- University Hospital 2021 Perdido St., is open and seeing emergency patients. Call (504) 903-3000. However, major trauma patients need to go to the LSU Trauma Unit at Elmwood, (504) 736-5151.
-- The Sexual Abuse Nurse Examiner program is also on site. Call (504) 903-3000.
-- The Veterans Affairs Medical Center's outpatient clinic at 1601 Perdido St. is open. Call (800) 935-8387 for an appointment.
-- The Medical Center of Louisiana's Hutchinson Clinic at 1545 Tulane Ave. offers adult and HIV primary care Monday through Thursday, 9 a.m. to 4 p.m., and Friday, 9 a.m. to noon. Call (504) 903-6959 for information and appointments. The Center's Primary Care Clinic phone number is (504) 903-2373.
-- The Delgado Personal Health Center is open at 517 N. Rampart St. and offers screening and treatment for sexually transmitted diseases, with rapid HIV testing on site, Weekdays 7:30 a.m.-3 p.m. Call (504) 658-2540.
-- The Louisiana State AIDS/STD Hotline can be reached at (800) 99-AIDS-9 (992-4379).
-- Senior citizens can get information about the Medicare Prescription Drug Benefit and help with enrollment by calling Louisiana SHIIP, (800) 259-5301.
-- People of all ages who need help paying for prescription medicines or who have lost their insurance coverage can call the Louisiana Partnership for Prescription Assistance, (888) 477-2669, to see if they qualify for free or nearly free prescription drug programs.
-- General post-Katrina health information: www.stayhealthyla.org or (888) 419-4325.
-- The John J. Hainkel Jr. Adult Day Health Care Center is open at 612 Henry Clay Ave. Call (504) 896-1414.
-- Odyssey House Louisiana, offers a free community medical clinic on Mondays, Wednesdays and Fridays, 1-5 p.m. at 1125 N. Tonti St. Call (504) 821-9211.
HOUSING AUTHORITY
-- The Housing Authority of New Orleans has opened some public housing complexes to residents, including the Fischer low-rise, Fischer senior village, Guste high-rise, Guste low-rise, Hendee Homes and River Gardens. Iberville is being reoccupied in phases. HANO intends to demolish other complexes. Call (504) 670-3300 or visit www.hano.org
INSURANCE
-- Louisiana Department of Insurance Consumer hotline: (800) 259-5300 or (225) 342-5900, or www.ldi.state.la.us
-- The American Arbitration Association has a program to address insurance claim disputes between the insured and their providers. Call (800) 426-8792 or visit www.adr.org
-- The National Association of Public Insurance Adjusters Web site is www.napia.com. Public adjusters must charge a set fee for their work.
-- The National Flood Insurance Program has established a Web site to answer frequently asked questions: www.floodsmart.gov
LABOR DEPARTMENT
-- The state Department of Labor's unemployment insurance claims number is (866) 783-5567. Visit www.LAWORKS.net. Call weekdays, 9 a.m. to 5 p.m., or Saturdays, 9 a.m. to 3 p.m.
-- To resolve questions about workers' compensation issues, call (225) 342-7561.
LAW ENFORCEMENT
-- The federal Hurricane Relief Fraud Hotline for reporting fraud, waste, abuse or mismanagement involving hurricane relief money or operations is (866) 720-5721, or e-mail hkftf@leo.gov
-- Consumer protection: The Louisiana attorney general's consumer information line is (800) 351-4889.
-- The state Department of Public Safety and Corrections Division of Probation and Parole's adult metropolitan area offices for New Orleans East and New Orleans West are at 731 St. Charles Ave., third floor, (504) 568-8819; Jefferson and St. Bernard district offices are at 2150 West Bank Expressway, Suite 501, Harvey, (504) 361-6734.
-- To offer information about crimes, call Crimestoppers at (504) 822-1111 or (877) 903-7867.
LEGAL ASSISTANCE
-- The Young Lawyers Division of the Louisiana State Bar Association, in collaboration with FEMA, provides legal counseling and referrals to residents. Call (800) 310-7029, 8 a.m. to 8 p.m. daily except Sundays.
-- New Orleans Legal Assistance offers free legal aid to low-income people. Call (504) 529-1000 for Orleans, East Bank Jefferson, St. Bernard and Plaquemines parishes; (504) 340-1381 for West Bank Jefferson and St. Charles parishes; and (985) 893-0076 for St. Tammany and Washington parishes; or visit www.lawhelp.org/la and www.nolac.org
-- New Orleans Legal Assistance is helping low-income individuals gain clear title to Katrina-damaged homes. For an appointment, call (504) 529-1000.
-- The nonprofit Lawyer Referral Service of the New Orleans Bar Association provides referrals to people needing legal services in the metro area. Call (504) 561-8828 weekdays, 9 a.m. to 5 p.m.
-- The Advocacy Center provides free legal assistance for people with disabilities and senior citizens: (504) 522-2337 or (800) 960-7705 or www.advocacyla.org
LA. RECOVERY AUTHORITY
-- Louisiana homeowners with hurricane-damaged homes can learn about and apply for the Louisiana Recovery Authority's "The Road Home" grants online by visiting www.road2la.org.
-- Homeowners also may apply over the phone by calling (888) ROAD-2-LA (888 762-3252), or TTY: use 7-1-1 relay or 800-846-5277 (TTY) / 800-947-5277 (V). The application, appointment and information line is staffed 7 a.m.-11 p.m. daily. Also, an application can be mailed upon request.
-- Road Home housing assistance centers are open by appointment only at 1555 Poydras St., seventh floor, New Orleans; 3127 Pontchartrain Drive, between Rosa and Clara streets, Slidell; and at locations in Kenner, Belle Chasse, Chalmette, Houma, Baton Rouge, Lake Charles, Erath and Grand Lake. A center in Houston will open Thursday for displaced residents still living there and elsewhere in Texas. Louisiana residents in Texas who have applied but have yet to schedule appointments may do so by calling (888) ROAD-2-LA; appointments at Louisiana centers may be rescheduled in Houston.
MISSING PEOPLE
-- Families of people missing or presumed dead after Hurricane Katrina can go to www.katrinamissing.dhh.louisiana.gov for information from the state Department of Health and Hospitals.
-- The Find Family National Call Center is the official coordination center for information on storm-related missing people. Call (866) 326-9393, 7 a.m.-11 p.m.
MISSING RECORDS
The Department of Health and Hospitals' office for Vital Records and Health Statistics is in Metairie; the mailing address is P.O. Box 60630, New Orleans, LA 70160. For information about birth and death certificates, call weekdays, 8 a.m. to 4:30 p.m.:
-- Records and statistics, customer service main line: (504) 219-4500.
-- Recorded information and forms request system: (504) 219-4516 or (800) 454-9570.
-- Online requests: www.vitalchek.com
-- The Louisiana Office of Motor Vehicles hotline is (877) 368-5463 or (225) 925-4195, or go to http://omv.dps.state.la.us/. Most forms are available at www.expresslane.org; click the "Forms" option on the left, or a form can be faxed upon request.
-- The Federal Deposit Insurance Corp. offers information on accessing your bank accounts, lost records, ATM cards, direct deposits or reaching your bank: (877) 275-3342.
MUNICIPAL & PARISH GOVERNMENT
HARAHAN
Web site: www.cityofharahan.com
Government: (504) 737-6383
Building permits: (504) 737-6765
Police Department, non-emergency: (504) 737-9763
JEFFERSON PARISH
Web site: www.jeffparish.net
Government: (504) 736-6100
Building permits: (504) 736-6964
Sheriff's Office, nonemergency: (504) 363-5500
-- To report neglected, storm-blighted properties or overgrown lots, go to the parish Web site or call (504) 736-8380.
-- The parish Human Services Authority's mental health, addictive disorders and developmental disabilities services are open. Adult and children's services are in Marrero at (504) 349-8833. Children's services are in Metairie at (504) 838-5002.
KENNER
Web site: www.kenner.la.us
Government: (504) 468-7200
Building permits: (504) 468-4063
Police Department, non-emergency: (504) 712-2200
NEW ORLEANS
Web site: www.cityofno.com.
-- The Web site includes links to apply for permits online and to find organizations providing assistance gutting homes.
-- For information on the Unified New Orleans Plan planning process, managed by the New Orleans Community Support Foundation, visit www.unifiedneworleansplan.com or call (877) 527-3284.
Government: Information hotline: (877) 286-6431
Building permits: (504) 658-7100
Police Department, non-emergency: (504) 821-2222
District attorney:
-- The Orleans Parish district attorney's office is operating at 1340 Poydras St. (formerly the Amoco Building), seventh floor, (504) 822-2414.
Courts:
-- Orleans Parish Criminal District Court has returned to 2700 Tulane Ave. Visit www.criminalcourt.org. Call the judicial administrator's office at (504) 658-9100.
-- Orleans Parish Civil District Court is at 421 Loyola Ave.
-- Clerk of Criminal District Court
(504) 658-9176 or (504) 827-3520.
-- Clerk of Civil District Court
(504) 592-9100
-- Orleans Parish civil sheriff
(504) 523-6143
-- Clerk of 1st City Court
(504) 592-9155
-- 1st City Court evictions
(504) 523-3258
-- Clerk of 2nd City Court
(504) 368-4245
-- Recorder of mortgages
(504) 670-7040
-- Register of conveyances
(504) 670-7022
-- Office of Notarial Archives
(504) 670-7000
-- Municipal Court temporary location: 819 S. Broad St. Sessions begin weekdays at 8 a.m. (Section B), 9 a.m. (Section A) and 3 p.m. (Sections C and D). (504) 658-9700.
-- Traffic Court temporary location: 225 Morgan St., Algiers, (504) 364-4060, with a satellite office at the Baton Rouge City Court, Room 121B, 232 St. Louis St., Baton Rouge. (225) 389-8421.
-- The recorder of mortgages and register of conveyances offices have moved to the fourth floor of 1340 Poydras St. (formerly the Amoco Building). The notarial archives office is on the fifth floor of that building.
Mosquito control: To report neglected pools and ponds for mosquito treatment, dial 311, or e-mail your name, the property address, the nearest cross street, your phone number and a permission notice to access the property to www.nomtcb@yahoo.com.
-- The Department of Parks and Parkways has returned to its offices at 2829 Gentilly Blvd. Call (504) 658-3200.
PLAQUEMINES PARISH
Web site: www.plaqueminesparish.com
Government: (504) 392-6690
Building permits: (504) 297-5345
Sheriff's Office: (504) 297-5120
Disaster relief center: Belle Chasse Knights of Columbus Hall, 8968 Belle Chasse Highway, daily, 9 a.m. to 5 p.m.
Long-Term Community Recovery Team storefront: 8495 Louisiana 23, Belle Chasse. Open daily except Sunday, 7:30 a.m. to 5:30 p.m. Outreach office sponsored by FEMA and the Louisiana Recovery Authority.
ST. BERNARD PARISH
Web site: www.sbpg.net
Government: (303) 459-6685 or 6692
Building permits: (504) 278-4310
Sheriff's Office: (504) 271-2501
Citizens Recovery Committee: www.stbpcrc.com
Information Center: (504) 208-4031, 4046, 4047, 4048 or 4053.
ST. CHARLES PARISH
Web site: www.stcharlesgov.net
Government: (985) 783-5000
Building permits: (985) 783-5060
Sheriff's Office, nonemergency: (985) 783-6237
ST. JOHN PARISH
Web site: www.sjbparish.com
Government: (985) 652-9569
Building permits: (985) 652-9569
Sheriff's Office, nonemergency: (985) 652-9513
ST. TAMMANY PARISH
Web site: www.stpgov.org
Government: (985) 898-2700
Building permits: (985) 898-2574
Sheriff's Office: (985) 809-8200 or (985) 646-4100
NONPROFIT GROUPS
-- The American Institute of Architects' New Orleans chapter is pairing qualified architects with residents looking to rebuild. The service is free or at reduced cost. Call (504) 525-8320 or visit www.aianeworleans.org
-- Global Green USA, 841 Carondelet St., a resource center for environmentally friendly building products, is open Tuesdays, Wednesdays and Saturdays, 10 a.m. to 3 p.m., and Thursdays, noon to 8 p.m.
-- Nonprofit Central, a resource collaborative for nonprofit organizations in greater New Orleans, is open at 1824 Oretha Castle Haley Blvd. Services include use of office space and equipment, office support and more. Most services are free. To join the mailing list, e-mail nonprofitcentral@yahoo.com or call (504) 491-7190.
-- The Louisiana Association of Nonprofit Organizations keeps a directory of its 850 member charities. Visit www.lano.org or call (225) 343-5266.
-- The United Way and VIA LINK call center for people with needs, questions or offers to help can be reached at 211 or (800) 749-2673.
-- The Salvation Army: for emergency needs, call (800) 725-2769.
-- The governor's Louisiana Disaster Recovery Foundation supports long-term family recovery and provides assistance to citizens in need through a network of Louisiana charities and nonprofit agencies. Call (877) 435-7521 or visit www.louisianahelp.org
-- Family Resources of New Orleans, 817 N. Claiborne Ave., provides a community housing resource center, including pre- and post-purchase counseling, foreclosure prevention, credit rehabilitation and first-time homebuyer training. Call (504) 822-8520 or visit www.familyresourcesofno.org
-- Modest Needs provides grants of up to $1,000 to help people meet unexpected and potentially catastrophic expenses. Its Gulf Coast Renewal Initiative was recently reactivated after receiving a $40,000 donation. For information or to apply, visit www.modestneeds.org
-- Operation HOPE provides free financial counseling and services by telephone regarding banking, credit, debt, insurance, budgets and other issues. Call (888) 388-HOPE or visit www.operationhope.org
-- Tipitina Foundation's Music Office Co-op provides free computer services, legal advice and other assistance to musicians. The Co-op is open Mondays through Fridays 11 a.m.-5 p.m. at Tipitina's Uptown, Napoleon Avenue and Tchoupitoulas Street. For information call Mark Fowler at (504) 891-0580 or e-mail mfowler@tipitinas.com.
-- Good Will Institute Hospice, 620 Oak Harbor Blvd, Suite 201B, Slidell, is the only freestanding non-for-profit hospice in St. Tammany Parish. It provides adult hospice and pediatric palliative care services to all terminally ill persons. Referrals can be made by calling (985) 781-4730.
City Year Louisiana is hiring young people to do full-time community service work and to work with youth in schools. For information call (225) 389-0078 or e-mail Rdipietro@cityyear.org. Interested workers can also apply online at www.cityyear.org/getinvolved/joincorps.
PEOPLE WITH DISABILITIES
-- Information for people affected by Katrina is available at www.laddc.org and www.katrina-la.net
-- The Louisiana Assistive Technology Access Network can help evacuees who were forced to leave behind medical equipment and assistive technology, such as wheelchairs, hospital beds and adaptive computers, to receive free recycled equipment. Contact Andrea Fantacci, (225) 293-8342 or (800) 270-6185.
-- The Louisiana Aging and Disability Information Station provides information about health care, housing, Medicare, support and other issues for seniors, adults with disabilities, their providers and caregivers living in 42 Louisiana parishes affected by Hurricanes Katrina and Rita. Visit www.LouisianaAnswers.com or call (800) 635-1437.
-- Families Helping Families of Greater New Orleans, information and referral service for people with disabilities and their families, including information on educational services and other needs. Call (504) 888-9111 or (800) 766-7736 or visit www.fhfgno.org
PETS
-- Louisiana SPCA is at 701 Thayer St., Algiers, (504) 368-5191, or e-mail info@la-spca.org. Visit www.la-spca.org. The animal welfare organization also provides animal control services to New Orleans. For stray animal collection in Orleans Parish only, rescue of injured animals and criminal-related offenses toward animals, select ext. 100; lost-and-found and adoptions, ext. 150; humane education, ext. 154; volunteer programs, ext. 140; special programs including spay and neuter, ext. 201; obedience training, ext. 154.
-- Web sites with information about rescued pets are www.petfinder.com, www.petharbor.com and www.lostandfoundpetsearch.com, or contact the Katrina Animal Reunion Team at FindKPets@yahoo.com or leave a voice message at (985) 893-6456. Give a description of your pet, the address where the pet was left, and a phone number where you can be contacted. People without Internet access can go to the LA/SPCA office from 10 a.m. to 5 p.m. daily to access the interactive public database.
-- Animal Rescue of New Orleans, which cares for stranded storm animals, is at 271 Plauche St., Metairie. Visit www.AnimalRescueNewOrleans.com
-- The state Department of Agriculture and Forestry can help displaced citizens find boarding facilities for their pets. Call the animal health hotline at (800) 558-9741 for lists of kennels.
POST OFFICE
-- Address changes may be made online at www.usps.com or by calling (800) 275-8777, or at any post office.
SCHOOLS
ARCHDIOCESE OF NEW ORLEANS
-- Go to www.arch-no.org and select the "Catholic Schools" category in the "News" box on the right.
JEFFERSON PARISH
-- www.jppss.k12.la.us
ORLEANS PARISH
-- Call assistance center, (504) 304-3520.
-- www.nops.k12.la.us
-- Crisis hotline: (877) 771-5800
-- Parents returning to New Orleans with school-age children should visit the state Department of Education's Web site, www.louisianaschools.net, to learn about available schools and to complete a survey. Or call the department's help line at (877) 453-2721 weekdays, 8 a.m. to 4:30 p.m.
PLAQUEMINES PARISH
www.ppsb.org
ST. BERNARD PARISH
www.stbernard.k12.la.us
ST. CHARLES PARISH
www.stcharles.k12.la.us
ST. JOHN PARISH
www.stjohn.k12.la.us
ST. TAMMANY PARISH
www.stpsb.org/hurr_archive.html
SBA
-- The Small Business Administration offers low-interest federal loans for disaster-related expenses of homeowners, landlords, renters and businesses of all sizes. Call (800) 659-2955 for program information or a status update on your loan request. Visit www.sba.gov/disaster
-- SBA business assistance centers are located within the FEMA Disaster Recovery Centers listed above. SBA also operates centers at:
New Orleans: One Canal Place, 365 Canal St., Suite 1050, daily except Sundays, 8 a.m. to 5 p.m. ; Mount Tabor Baptist Church, 4128 Franklin Ave., Monday-Friday, 9 a.m. to 5 p.m. and Saturdays, 9 a.m. to 1 p.m.
St. Bernard Parish: Wal-Mart parking lot, 8101 W. Judge Perez Drive, Chalmette.
St. Tammany Parish: 3601 E. Causeway Approach, Mandeville, Monday-Friday, 9 a.m. to 5 p.m., Saturdays, 9 a.m. to 1 p.m.
SOCIAL SECURITY
-- Open offices include: 115 Terry Parkway, Terrytown, opposite Oakwood Center; 4436 Veterans Memorial Blvd., Suite 34, Metairie, inside Clearview Mall; 1515 Poydras St., Suite 1510, New Orleans; and 1616 Joe Yenni Blvd., Kenner.
SOCIAL SERVICES
-- Catholic Charities Crescent House Healing Center/Project SAVE provides social and legal services for victims of domestic violence and sexual assault. For information or help, call the office at (504) 866-7481 or the crisis line at (504) 866-9554.
-- The New Orleans Council on Aging Citywide Senior Citizens Service Center is open weekdays, 8 a.m. to 4 p.m., at 2020 Jackson Ave. The Council on Aging offices have returned to its 2475 Canal St., fourth floor, location. For information, call (504) 821-4121.Jefferson Council on Aging, (504) 888-5880, 6640 Riverside Drive, No. 140, Metairie. St. Tammany Council on Aging, (985) 892-0377, 623 Plaza Drive, Covington. Seniors from St. Bernard and Plaquemines parishes are urged to call the Governor's Office of Elderly Affairs at (225) 342-7100 for an update on Council on Aging services in their areas.
-- AARP Foundation Senior Employment Program provides paid on-the-job training, nonprofit personnel support and employment assistance to low-income seniors 55 and older. There is no charge for services. Call (504) 822-2671.
-- Eldercare Locator, a service of the U.S. Administration on Aging, provides older Americans and their caregivers with sources of information on senior services. Call (800) 677-1116.
TRANSPORTATION
-- For information about New Orleans Regional Transit Authority bus and streetcar routes, visit www.norta.com or call (504) 248-3900.
-- For information about the free Baton Rouge-New Orleans shuttle bus, call (877) 452-3683 or visit www.laswift.com. The service has been extended through March 31.
UTILITIES
-- Louisiana Public Service Commission: www.lpsc.org; 1st District Commissioner Jay Blossman, (800) 228-9368.
-- The Low-Income Home Energy Assistance Program administered by Total Community Action Inc. offers financial help and advice to New Orleans residents needing assistance with utility bills. Call (504) 309-6707, 6708, 6709, 6713 or 6715.
-- Atmos Energy: (800) 621-1867.
-- BellSouth: (877) 737-2478. For service updates, go to www.bellsouth.com/community/hurricane/index.html
-- Cleco: (800) 622-6537.
-- Cox Communications:
(504) 304-8444 or (888) 822-5151. For service updates, go to www.cox.com/louisiana/katrina.asp
-- Entergy: (800) 368-3749. For restoration updates, go to www.entergy-neworleans.com
-- Sewerage & Water Board of New Orleans: (504) 529-2837, 7 a.m.-7 p.m. A customer service center is operating at 4001 Gen. de Gaulle Drive, Algiers. To report leaks, including the sound of water running underground, call (504) 52-WATER or go to the S&WB's Web site, www.swbno.org
VETERANS AFFAIRS
-- The U.S. Department of Veterans Affairs' local office is at 701 Loyola Ave., New Orleans. Open weekdays, 7:30 a.m.-4 p.m. Or call (800) 827-1000 for claims assistance and benefits information.
VOLUNTEER ASSISTANCE
-- ACORN offers information sessions at its headquarters at 1024 Elysian Fields Ave., for those who need help with buying or rehabbing a home, state aid programs, building a house, FEMA appeals, lead contamination, displacement from public housing and more. Call (504) 943-0044, ext. 155.
-- Catholic Charities Hurricane Help offers several services: Louisiana Spirit delivers door-to-door crisis counseling and referral services in the seven parishes affected by Katrina. Call (866) 891-2210. Operation Helping Hands offers free house gutting for seniors and disabled. To volunteer, call (504) 310-6961; to have your house gutted, call (504) 895-5439. Crescent House Domestic Violence Service provides counseling for those dealing with domestic violence or sexual abuse. Call (504) 866-7481. Louisiana Family Recovery Corps assists hurricane-affected, TANF-eligible families by providing case management services. Call (504) 210-7204. For all services, visit www.ccano.org
-- FISH Camp/ Presbyterian Disaster Assistance/ First Union Presbyterian Church provides volunteers to help gut and rebuild homes. Call (985) 785-4912 or e-mail fishcamp7@bellsouth.net
-- World Hope International and Family of Faith Community Church are working together to assist homeowners in rebuilding their uninsured, flooded homes. If you are a senior citizen or have a disability, contact Andrea Babin, World Hope Corps, Kenner site coordinator, (504) 469-4611 or andreababin@earthlink.net to see if you qualify.
-- Common Ground is providing assistance to the people of the 9th Ward. For free cleaning and building supplies, food, water, clothes and more, visit the main distribution center, 1610 Pauline St. at North Claiborne Avenue, or the Lower 9th Ward distribution center, Deslonde and North Derbigny streets. Other free services include a medical clinic, 1400 Teche St., call (504) 361-9800 for hours; legal clinic, Saturdays 1 to 3 p.m. at 3710 N. Claiborne Ave.; Internet access and career advice at the Media Center, 1415 Franklin Ave.; and Women's Center, 1500 Louisa St. Visit commongroundrelief.org or call (504) 913-9691.
-- Volunteers of America has relocated to 4152 Canal St. Among its services: Louisiana Spirit provides crisis counseling to residents of St. Tammany, St. Helena, Tangipahoa, Washington and Livingston parishes. Call (985) 674-0488. KAT (Katrina Aid Today) provides individual case management services to disaster survivors. Call (504) 483-3558. LFRC coordinates and delivers comprehensive services to displaced individuals in Orleans and surrounding 10 parishes. Call (504) 483-3563. Volunteer Services is a communitywide coordinating body for volunteers wanting to help with recovery work including gutting, feeding and health care needs. Visit www.gnodrpvc.net or call (504) 483-3557.